The guests gathered at the conference, Ji Yizhi, Deputy Director of FAW Xichai, Li Qianyang, Deputy General Manager of Sales Company, Qian Wenhu, Party Secretary of Sales Company, Li Yan, Deputy General Manager of Sales Company, Dong Anguo, Assistant to General Manager of Sales Company, and General Sales Company Assistant Manager Shen Yan and Assistant General Manager Yang Yang of the sales company attended the meeting. The meeting invited representatives of domestic famous automobile manufacturers such as FAW, Heli forklifts, Qingqi, JAC heavy trucks, heavy truck light trucks, Kama, Hongta, Wuzheng, and representatives of eight service centers, Jiangsu regional market distributors, service stations, and end users. A total of more than 170 guests, including representatives and accessories distributors, gathered together to celebrate this dynamic industry event.
Conference guests gathered
Jiangsu Service Center officially established
The convocation of the branded core service brand promotion meeting of FAW Xichai Service Center in Jiangsu marks the official establishment of the service center in Jiangsu as the fifth service center in Xixi.
The guests of the conference were accompanied by the leader of Xichai. They visited the inside and outside of the service center and stepped forward to experience the Xichai service training tour vehicle. Visiting the site, whether it is intelligent mechanical manufacturing or thoughtful service concept, has left a deep impression on everyone.
Li Qianyang, Deputy General Manager of FAW Xichai Sales Co., Ltd.
At the following conference, Li Qianyang, executive deputy general manager of FAW Xichai Sales Co., took the stage to welcome the visitors and clearly defined the functional positioning of Xichai Regional Service Center:
“Service Center is a showcase of products and core services, troubleshooting, maintenance skills training, service technical support, service activity promotion, and other functions. It showcases the new image of FAW Xichai Service; the service center is also visible and intangible. The exhibition is an important tool for creating customer value and improving brand competitiveness. It will allow customers to have new experiences and new experiences for the service."
FAW Xichai Jiangsu Service Center General Manager Chen Leiming
At the meeting, Chen Leiming, general manager of FAW Xichai Jiangsu Service Center, said that he will continue to uphold Xichai's spirit of “satisfying the core service†and lead the team to sharpen the “core†and create extraordinary things.
Ji Yi, Deputy Director of FAW Xichai
Then Ji Yichi, Deputy Director of FAW Xichai delivered an important speech: “At this moment, the construction of the service center image store is just a beginning. What’s more important is the practice of Xichai’s service concept, which should allow customers to move from being assured to moving to relying on The first is to establish a brand new service image; the second is to create a profitable service model, establish a long-term customer stickiness, and achieve win-win multi-party; third is to use the Internet + innovative services, continuous optimization of regional service network, and partners to explore the right road and non-road The effective service model of the passenger car market; Fourth, the service center should fully display and play its six major functions, and it is necessary to truly reflect five differences.Xichai will give the service center special service policies, resources, and market support to jointly operate the service. The center will create a model and benchmark for regional services."
Later, at the hotel’s in-house branding promotion conference, Li Yan, Deputy General Manager of FAW Xichai Sales Co., introduced the Xichai service brand and China Five service guarantee to the guests. He pointed out: "Everything takes the user's needs as the first step. One step ahead of us, we have successively conducted skills training for the five countries' products in key regions such as Jiangsu, and provided home tracking services for the deployment of the Xichai State Five-engine vehicle. The APP upgrade version is also on the line, further improving the efficiency and convenience of the service, and providing multiple service guarantees for users, hoping to let more users understand the day-to-day use and maintenance knowledge of the Xichai Five Engine and enjoy the professional maintenance and thoughtfulness. The service."
Xichai Aowei JAC Gehr Development Seminar
At the Xichai Aowei JAC Gehwa Conference, Dong Anguo, Assistant to General Manager of FAW Xichai Sales Co., Ltd. and leaders of JAC Group conducted an in-depth discussion on how to do a good job of “Strengthening and Leading Efficient Logisticsâ€.
Xichai Aowei JAC Gehr Development Seminar
With the advantages of outstanding fuel economy, safety, reliability, dynamics, etc., the Siawwei series products will make a breakthrough in the new round of industry “shuffleâ€, help JAC Gehlfa, and create high-end heavy truck market. Power flagship product.
At the same time, representatives from eight FAW Xichai Service Centers and three large users were in the VIP repair shop of the Jiangsu Service Center. They were asked about the entry of users' vehicles, user inquiries, pre-inspection of vehicles, engine maintenance, failure detection of vehicles, and delivery of vehicles. The on-site assessment was conducted on the entire process of maintenance, and the users and service center representatives put forward very valuable opinions and suggestions, which laid the foundation for the next step in the improvement and determination of the service center's standard processes.
FAW Xichai Jiangsu Service Center will use this as a starting point to provide more users with exquisite technology, lean support and sincere services, and will improve Xichai's "core service" to a new height!
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